Voucher and Discount Card Terms

1. Organiser means Rally Travel. Buyer means the person purchasing a gift voucher. User means the person entitled to redeem a voucher or discount card. Participant means the person for whom a trip booking is made.

1. These terms govern vouchers and discount cards issued by Rally Travel. Physical discount cards and prize vouchers may be distributed by partners during promotions, contests or events. Gift vouchers are electronic and are purchased through https://book.rally.travel/vouchery.

1. Discount cards and vouchers may have values in PLN or EUR and apply to domestic or foreign trips depending on the type and the conditions stated on the card or voucher.

1. One voucher or discount card may be used for one reservation. Discounts do not combine with each other or with other promotions unless Rally Travel expressly states otherwise. Physical cards or vouchers should be sent as a photo or scan to office@rally.travel; electronic vouchers are redeemed by code.

1. Vouchers and discount cards are not refundable and cannot be exchanged for cash. Complaints should be submitted electronically to office@rally.travel within 14 days of the event and should include contact details, code or number and a description of the issue.

1. Questions can be sent to office@rally.travel.

1. Current terms are available at https://rally.travel/en/voucher-discount-card-terms. Rally Travel may verify voucher authenticity and is not responsible for lost or copied vouchers or cards.