Rules for collecting, editing and publishing customer reviews at Rally Travel.
1. This policy explains how Rally Travel collects, edits and publishes reviews from customers and trip participants.
2. Reviews should reflect real experience with organisation, routes, communication, atmosphere and service before, during and after a trip.
1. Reviews may come from satisfaction surveys, forms, public comments, private messages, chats, e-mails, conversations with guides or coordinators, CRM and administration tools.
1. We publish reviews from customers, participants or people who contacted Rally Travel in connection with our services. We may correct typos, shorten excessive length and remove personal data without changing the meaning.
1. Before publication we may remove or anonymise phone numbers, e-mail addresses, third-party data, private information and unlawful, offensive or discriminatory content.
1. The author may contact Rally Travel to update, supplement, anonymise or remove a published review. Rally Travel may change layout, order or source descriptions for clarity.
1. If a review contains personal data, it is processed under the Privacy Policy. We do not publish customer contact details or private communication details that are not necessary for the review.
1. Questions can be sent to office@rally.travel.
Effective date: 14 May 2026
Last updated: 14 May 2026